Frequently asked questions

Everything about CloudBox — private cloud storage, big‑file transfer, and connecting your AI to your files.

What is CloudBox?

CloudBox is a UK‑based, zero‑knowledge cloud that lets you store files, send big files (up to 2 GB free, encrypted), and connect AI assistants like Claude, ChatGPT and Gemini to your files so they can read, search and save them live.

Can CloudBox read my files?

No. Your private files and encrypted transfers are zero‑knowledge — encrypted so only you hold the keys, and CloudBox cannot read them. Only files you deliberately put in an AI folder are readable, and only by the assistants you connect.

How do I connect Claude, ChatGPT or Gemini to my files?

Add the CloudBox connector once at cloudbox.biz/connectors (URL: https://app.cloudbox.biz/mcp) using your AI app's “add custom connector” option, sign in with an email code, and your assistant can read, search and save files in your CloudBox AI folder. One endpoint works across every major AI.

How large a file can I send for free?

Up to 2 GB per transfer, free, with no account. Files are encrypted in your browser before they leave your device, and the recipient opens them with a single link.

Is CloudBox cheaper than Google One or iCloud?

Yes. CloudBox storage starts from £0.99/month and is cheaper than Google One and iCloud at every tier, while keeping your data zero‑knowledge and UK‑hosted. See pricing.

Where is my data stored and is it GDPR compliant?

Your data is hosted in the UK and CloudBox is GDPR compliant by default. It's mirrored across sites with automatic failover, so the service stays available even if a storage node goes down.

What happens if a CloudBox server goes down?

CloudBox mirrors your files across sites and fails over automatically — if one node goes down, another takes over instantly, so you never lose access and the service stays up.

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